Terms & Conditions

Welcome to ORIANA. By accessing and using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.

General Information

ORIANA is an online luxury fashion and beauty brand offering jewellery, handbags, beauty products, scarves, and related accessories.By using this website, you confirm that you are at least 18 years old or accessing the website under the supervision of a parent or legal guardian.

Products & Descriptions

We strive to ensure all product descriptions, images, pricing, and information are accurate and up to date. However, slight variations in colour, texture, or appearance may occur due to screen settings, photography lighting, or manufacturing differences.

ORIANA reserves the right to modify, discontinue, or update products and pricing without prior notice.

Orders & Payments

All orders are subject to availability and acceptance.
Once an order is placed, you will receive an order confirmation email.
ORIANA reserves the right to cancel or refuse any order at our discretion.
Payments must be completed using approved payment methods available at checkout.

Shipping & Delivery

Shipping times provided are estimated and may vary depending on location, courier delays, customs processing, or unforeseen circumstances. ORIANA is not responsible for delays caused by third-party shipping providers. Customers are responsible for providing accurate delivery information.

Returns & Refunds

Customers may request a return within 14 days of delivery, subject to our Refund Policy.

Returned items must:

Be unworn, unused, and unwashed
Include original packaging and tags
Be returned in original condition

Certain items, including opened beauty products and personalized items, may not be eligible for return for hygiene and safety reasons.

Intellectual Property

All content on the ORIANA website, including logos, product images, designs, text, graphics, branding, and website content, is the property of ORIANA and may not be copied, reproduced, or used without written permission.

User Conduct

You agree not to:

Use the website for unlawful or fraudulent purposes
Attempt to interfere with website security or functionality
Submit false or misleading information
Violate any applicable laws or regulations

Privacy

Your use of this website is also governed by our Privacy Policy, which explains how your personal information is collected, used, and protected.

Limitation of Liability

ORIANA shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our website, products, or services.

Third-Party Links

Our website may contain links to third-party websites. ORIANA is not responsible for the content, policies, or practices of external websites.

Changes to Terms

ORIANA reserves the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of the website after changes are posted constitutes acceptance of those changes.

Contact Information

For questions regarding these Terms & Conditions, please contact us through:Website:(http://www.orianastore.uk)

Thank you for choosing ORIANA — Timeless Elegance, Always Yours.