Privacy Policy

Privacy Policy At ORIANA, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from our website.

By using our website, you agree to the practices described in this Privacy Policy.

 

Information We Collect

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When you use our website, we may collect the following information:

 

Personal Information

 

• Full name

• Email address

• Phone number

• Billing and shipping address

• Payment details (processed securely through third-party payment providers)

 

Order & Account Information

 

• Purchase history

• Order preferences

• Customer support communications

 

Technical Information

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• IP address

• Browser type and device information

• Website usage data through cookies and analytics tools

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How We Use Your Information

 

ORIANA uses your information to:

 

• Process and deliver orders

• Provide customer support

• Improve website functionality and user experience

• Send order updates and service communications

• Prevent fraudulent activity and maintain website security

• Send promotional emails or marketing communications (only where permitted)

 

Payment Security

 

ORIANA does not store or directly process full payment card information. Payments are securely handled by trusted third-party payment providers using encrypted technology and secure payment systems.

 

Cookies & Tracking Technologies

 

• Our website may use cookies and similar technologies to:

• Improve website performance

• Remember customer preferences

• Analyze website traffic and shopping behaviour

• Support marketing and advertising activitiesYou may disable cookies through your browser settings if preferred.

 

Sharing Your Information

 

ORIANA does not sell, rent, or trade your personal information.

 

We may share limited information with trusted third-party service providers only when necessary to:

 

• Process payments

• Deliver orders

• Provide website hosting and analytics

• Support marketing and customer service functionsAll third parties are expected to protect your information responsibly.

 

Data Retention

 

We retain personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our policies.

 

Your Rights

 

Depending on your location and applicable laws, you may have the right to:

 

•  Access your personal data

• Correct inaccurate information

• Request deletion of your information

• Withdraw marketing consent

• Request a copy of stored personal information To exercise these rights, please contact us through our website.

 

Third-Party Links

 

Our website may contain links to external websites. ORIANA is not responsible for the privacy practices or content of third-party websites.

 

Data Security

 

We implement appropriate security measures to protect your personal information from unauthorized access, misuse, disclosure, or loss.However, no online transmission or storage system can be guaranteed to be completely secure.

 

Children’s Privacy

 

ORIANA does not knowingly collect personal information from individuals under the age of 13.

 

Changes to This Privacy Policy

 

ORIANA reserves the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with immediate effect.

 

Contact Us

 

If you have any questions regarding this Privacy Policy or your personal information,

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please contact us through:Website: (http://www.orianastore.uk)

 

Thank you for trusting ORIANA ,Timeless Elegance, Always Yours.